Pest Control for Landlords, Letting Agents and HMOs in London
Pest Control Service Group helps London landlords, letting agents and HMO managers deal with pests quickly and fairly. We liaise directly with tenants, treat same-day where possible, and provide written reports for your records. Call 020 7101 4957 for a free inspection by an RSPH Level 2 technician, backed by our guarantee.
- ✓ Same-day callout
- ✓ Free inspection
- ✓ Service guarantee
- ✓ RSPH Level 2 technicians
Last updated: 12 October 2026 · Reviewed by: M. Hanifi, RSPH Level 2 qualified technician
BPCA member- RSPH Level 2 qualified
- DBS checked staff
- Same-day, 24/7
- Free inspection
- Service guarantee
- Fully insured
Signs you have pests
Most landlord calls come from tenant reports of mice, rats, bed bugs or cockroaches, often in shared buildings.
- Tenant complaints about bites, droppings or noises.
- Pests found during inspections between tenancies.
- Problems spreading between units in an HMO or block.
technician-meeting-landlord-at-london-rental-property.webp — replace with a real job photo.Why pests are a problem
Unresolved pest problems can lead to disrepair claims, council enforcement and void periods.
- Pests linked to disrepair can make a property unfit under the Homes (Fitness for Human Habitation) Act 2018.
- Councils can take action under the Housing Health and Safety Rating System (HHSRS).
- Tenants may withhold rent or leave.
Who is responsible for pests, landlord or tenant?
Generally, landlords are responsible for pests caused by disrepair or present at the start of a tenancy, while tenants are responsible for pests caused by their own behaviour during the tenancy.
The tenancy agreement matters. Read our landlord or tenant guide for a full explanation.
How we get rid of pests: our process
Our process is simple: you call, we visit the same day, inspect for free, treat, proof and follow up until the problem is gone.
- Call us or send the form — any time, day or night.
- Same-day visit: we're on site within 2 hours on average.
- FREE inspection to find the source and scale of the problem.
- Targeted treatment using professional products.
- Proofing entry points where needed.
- Follow-up visit(s) to make sure the problem is gone.
- Covered by our service guarantee.
Treatment methods and safety for children and pets
- Direct tenant liaison and booking.
- Same-day treatment where possible.
- Written reports with photos.
- Proofing to prevent repeat problems.
- Between-tenancy inspections.
Is it safe for children and pets? We give tenants clear safety and preparation instructions before each visit.
How to prepare for pests treatment
Good preparation makes treatment work faster. Print this checklist and tick off each step before we arrive.
- Share tenant contact details and access arrangements.
- Share any previous reports.
How long does pests treatment take?
Depends on the pest; see individual service pages.
How much does landlord and hmo pest control cost in London?
The price of landlord and hmo pest control depends on:
- Number of units
- Pests involved
- Number of visits
We use the most effective professional products, which can cost a little more, but we believe you'll be happy with the quote. See our pricing guide or call 020 7101 4957.
Our guarantee
Our treatments are guaranteed for between 3 and 12 months, depending on the pest and the property. We confirm exactly what is covered, and for how long, when we inspect the site. Read the full terms on our guarantee page. Every job starts with a free inspection.
Residential and commercial pests control
Homes and rentals
We treat single lets and family homes.
Businesses
We manage whole-block programmes for HMOs and portfolios. Commercial pest control · Landlords and HMOs
Areas we cover for landlord and hmo pest control
Landlord and HMO Pest Control is available same-day across London and beyond, including:
- Barking and Dagenham
- Barnet
- Berkshire
- Bexley
- Brent
- Bromley
- Camden
- City of London
- Croydon
- Ealing
- Enfield
- Greenwich
- Hackney
- Hammersmith and Fulham
- Haringey
- Harrow
- Havering
- Hertfordshire
- Hillingdon
- Hounslow
- Islington
- Kensington and Chelsea
- Kingston upon Thames
- Lambeth
- Lewisham
- Merton
- Newham
- Redbridge
- Richmond upon Thames
- South Buckinghamshire
- Southwark
- Sutton
- Tower Hamlets
- Waltham Forest
- Wandsworth
- Westminster
What our customers say
Rated 10/10 on Checkatrade from 24 reviews“Amazing service, very professional and reliable. The technician was very friendly, I was offered an appointment the next day. Would definitely recommend them for any pest issue.”
Read on Checkatrade
“Had a problem with a Glis Glis. Never had pest control out before but found PCSG on here and gave them a call. It's a Saturday and this company came within a few hours! … He is professional, friendly, so so helpful and kind.”
Read on Checkatrade
“Great job with a professional team! … will use your services again I'm sure.”
Read on Checkatrade
Landlord and HMO Pest Control FAQs
Can you contact my tenant directly?
Yes. We arrange access directly with the tenant and keep you updated.
Do you provide reports for landlords?
Yes, a written report after each visit.
Do you work with letting agents?
Yes, across London, including portfolio work.
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Pest problem? Get a same-day visit and a free inspection
Open 24 hours, 7 days a week across London, Berkshire, South Buckinghamshire and Hertfordshire.
- BPCA member
- RSPH Level 2 qualified
- DBS checked staff
- Same-day, 24/7
- Free inspection
- Service guarantee
- Fully insured