Question 1

How quickly can you treat bed bugs in London?

Accepted Answer

We are available 24/7 and are usually on site within 2 hours on average. Call 020 7101 4957 for a same-day visit.

Question 2

Can I sleep in my bed after bed bug treatment?

Accepted Answer

Yes, once the treated surfaces are dry, usually after a few hours. Sleeping in the bed actually helps, because bed bugs come out to feed and contact the treated areas.

Question 3

If I see one cockroach, are there more?

Accepted Answer

Almost always. Cockroaches hide during the day, so one sighting usually means a larger hidden population. Book a free inspection to find out how big it is.

Question 4

How long does cockroach treatment take to work?

Accepted Answer

You should see a big reduction within 1–2 weeks. Complete control usually takes 2–3 visits over 3–6 weeks.

Question 5

Can I get fleas without having pets?

Accepted Answer

Yes. Fleas can survive as pupae for months in an empty property and hatch when new occupants move in. They can also be brought in by wildlife or visitors' pets.

Question 6

How long after flea treatment can pets come back in?

Accepted Answer

Once all surfaces are completely dry, usually after 2–4 hours. We will confirm timings on the day.

Question 7

How do I know if I have mice or rats?

Accepted Answer

Mouse droppings are small (3–6 mm) and pointed; rat droppings are larger (10–20 mm) and blunt. Read our mice vs rats guide for more differences.

Question 8

How long does it take to get rid of mice?

Accepted Answer

Most infestations are controlled within 2–3 weeks over 2–3 visits. Proofing stops new mice coming in.

Question 9

How quickly can you get rid of rats?

Accepted Answer

Activity usually drops within the first week. Most infestations are cleared in 3–4 weeks over several visits, then proofed.

Question 10

Does the council deal with rats in London?

Accepted Answer

Some councils offer a limited or charged rat service. A private service like ours offers faster, more flexible appointments, 24/7.

Question 11

How quickly can you treat a wasp nest?

Accepted Answer

Usually the same day. We are available 24/7 across London.

Question 12

Do you remove the nest?

Accepted Answer

Treatment kills the nest, which is then safe to leave. We can remove accessible nests if you prefer.

Question 13

Will you remove a honeybee swarm?

Accepted Answer

We refer honeybee swarms to a local beekeeper for rehoming wherever possible. We do not treat honeybees.

Question 14

Should I leave a bumblebee nest alone?

Accepted Answer

Usually yes. Bumblebees are gentle, and colonies die out naturally at the end of summer.

Question 15

How long does ant treatment take to work?

Accepted Answer

Garden ants usually stop within a few days to a week, as bait reaches the queen.

Question 16

Are ants harmful?

Accepted Answer

Garden ants are mostly a nuisance. Pharaoh ants can spread bacteria in hospitals and food premises.

Question 17

Why do I suddenly have lots of flies?

Accepted Answer

Usually a breeding source nearby: rotting food, bins, a drain or a dead animal in a void.

Question 18

What are cluster flies?

Accepted Answer

Flies that hibernate in lofts and roof spaces in large numbers each autumn.

Question 19

Can mites bite people?

Accepted Answer

Bird mites can bite people when their host birds leave the nest. Most other household mites do not bite.

Question 20

How do I get rid of bird mites?

Accepted Answer

Remove the old nest once lawful, treat the affected area and proof the entry point.

Question 21

What attracts clothes moths?

Accepted Answer

Natural fibres such as wool, cashmere and silk, especially items that are stored and not disturbed.

Question 22

Do moth traps get rid of moths?

Accepted Answer

Pheromone traps monitor and reduce adult males but do not kill larvae. A treatment is needed for infestations.

Question 23

How much does pest control cost in London?

Accepted Answer

It depends on the pest, property size and number of visits. Every job starts with a free inspection and a clear quote.

Question 24

Is the inspection free?

Accepted Answer

Yes, every job starts with a free inspection.

Question 25

Is pest control safe for pets?

Accepted Answer

Yes, when done professionally. We use lockable bait boxes and approved products and tell you when pets can return to treated rooms.

Question 26

Is pest control safe for babies and children?

Accepted Answer

Yes. We advise how long to keep children out of treated areas, usually until surfaces are dry.

Question 27

How quickly can you come out?

Accepted Answer

We're open 24/7 and on site within 2 hours on average.

Question 28

Do I need to be home?

Accepted Answer

Usually yes for the first visit, so we can inspect and explain what we find. Landlords can arrange tenant access.

Question 29

Can I speak to my technician afterwards?

Accepted Answer

Yes. After each service you can speak directly to the technician who did the work.

Question 30

Do you guarantee your work?

Accepted Answer

Our treatments are guaranteed for between 3 and 12 months, depending on the pest and the property. We confirm exactly what is covered, and for how long, when we inspect the site.

Question 31

Do you offer pest control contracts?

Accepted Answer

Yes, with scheduled visits, monitoring and audit-ready reports.

Question 32

Can you help after a food hygiene inspection?

Accepted Answer

Yes. We can treat same-day and provide documentation for re-inspection.

Question 33

Who is responsible for pests, landlord or tenant?

Accepted Answer

Usually the landlord for pests caused by disrepair or present at the start of the tenancy, and the tenant for pests caused by their own actions.

Question 34

Do you work with letting agents?

Accepted Answer

Yes, across London, including HMOs and portfolios.

Pest Control FAQs

Pests